A plain-language walkthrough of the actual first-call-to-first-appointment process — so there are no surprises.
No commitment — just a conversation. Response time depends on urgency: emergent needs are handled ASAP, urgent requests within 48 hours, and standard requests within 7 days.
A short assessment to understand your situation. Shantina has an intake packet she walks clients through — [Placeholder — exact length/format still needs the packet itself from Shantina to describe accurately.]
Individual, group, or family support — matched to you.
The real work begins, at your pace. [Placeholder — what a first session actually looks like still needs a direct question to Shantina, not covered in her questionnaire response.]
Cost, confidentiality, and “what will actually happen in the room” are the three most common first-call questions — see the FAQ for direct answers.
Read the FAQ →